Return Policy: Returns and exchanges are accepted within 10 days of purchase date, although we reserve the right to make exceptions on a case-by-case basis. Merchandise must be in original packaging, unopened, unused, and accompanied by the original DTL New York sales receipt. Returns can be shipped back to DTL New York; please contact customerservice@dtlnewyork.com or call us at (917) 336-4919 for a UPS return label. Thank you. 

Cancellation: All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. If you cancel your order BEFORE it has been shipped, you will be assessed a 5% cancellation fee before refund is issued.